Privacy and Data Protection Policy

The Privacy Statement establishes the terms of protection of the information of its users collected through the web pages of the website knowledgehublisboa.com, referred to as ‘this/this/this website’.

This website contains materials, such as articles, studies, project descriptions, prepared by Knowledge Hub for information purposes only. Knowledge Hub informs you that these contents may be modified, developed or updated at any time without prior notification.

Other websites that may contain links to this website are managed by the respective entities that control them and are not governed by this Privacy Statement.

By browsing this website you agree to and subscribe to this Privacy Statement.

If our visitors have any questions regarding this Privacy Statement, they should contact us using the ‘Contact Us’ email form.

Information collection

As a visitor, you do not need to provide any personal information to use this Website. This website only collects personally identifiable information that is specifically and voluntarily provided by visitors by filling in a form. This information may include, but is not limited to, name, job title, company address, email address and telephone numbers.

We do not collect any sensitive information (for example, data relating to race or ethnic origin, religious beliefs, criminal record, mental or physical health, or sexual orientation) about our visitors, except in strictly necessary cases, in which case we will ask for their consent.

Personal Data

We appreciate your trust in sharing your personal data with Knowledge Hub.

The confidentiality of the data collected is guaranteed under the terms of the General Data Protection Regulation (GDPR), Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016. This information is intended to improve the commercial relationship, support the customer and, if you tick the appropriate box, for direct marketing purposes.

The information collected under the terms of the GDPR will be processed by Knowledge Hub and stored for a period corresponding to the company's legal existence, or until we receive a communication from you informing us of your wish to be ‘forgotten’, i.e. no longer to be contacted by us.

Because our relationship with our customers is very important and because we are guided by the principles of responsibility and compliance, we want to be at your disposal at all times and for this reason we have created an email address (info@knowledgehublisboa.com) so that, under the terms of the GDPR, and if you wish, you can have access to the information we store about you, correcting or removing it, in whole or in part, as well as exercising all the rights set out in the data protection regulations. For the same purpose, you can send us a letter to Avenida Marechal Gomes da Costa, 27 A/B, Armazém 1, 1800-255 Lisboa, addressed to the Data Protection Officer.

Use of Information

The personal data collected by Knowledge Hub is processed by computer and in strict compliance with personal data protection legislation, and is stored in specific databases created for this purpose.

With the user's consent, the personal data collected may also be processed for the purposes of marketing campaigns and the communication of news, newsletters, e-books and invitations to events organised by Knowledge Hub, through direct communication, whether by correspondence, email or telephone calls, always ensuring prior information and the collection of express authorisation for the latter purposes.

Disclosure of Information to Third Parties

Knowledge Hub will not sell or disclose your personal information, except when such disclosure is necessary for normal business operations and complies with all applicable Data Protection and Privacy Laws.

Access to Information

Visitors who wish to access their information, update their details or remove themselves from our mailing lists should contact us at info@knowledgehublisboa.com. In all cases, we will process requests for access to information or changes to information in accordance with applicable legal requirements.

How do we keep your personal data secure?

Knowledge Hub has implemented technical and organisational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access. To this end, Knowledge Hub uses security systems, rules and other procedures to guarantee the protection of your personal data, as well as to prevent unauthorised access to the data, improper use, disclosure, loss or destruction. Your personal data is treated with the utmost confidentiality and is used solely and exclusively for the purposes identified.

Knowledge Hub guarantees all your rights in relation to the processing of your data, in accordance with the GDPR, namely the right of access to information, the right to notification, the right to rectification of your data, the right to erasure, the right to restriction of processing, the right to object, as well as the right to data portability.

Should you require further clarification on the security measures implemented, as well as on the specific data retention periods, please contact info@knowledgehublisboa.com.

Registration Information, Cookies and Web Beacons

This website collects standard information requested in registrations on Internet websites, including IP address, browser type and source language as well as date and time of access and addresses of referring websites. To guarantee the handling and ease of navigation of the website, we may resort to the use of cookies (small text files stored in a user's browser) or Web beacons (electronic images that allow the Website to count the number of visitors who have accessed a specific page, and to access certain cookies) to collect aggregate data.

Further information on the use of cookies and other monitoring technologies and their control by our users can be found in our Terms and Conditions.

Blogs and Social Networks

This Website may host blogs, as well as other applications and services classified as social networks that allow the sharing of content with other users (all social networks are covered). Any of our users' contributions containing personal or other information published via social networks may be read, collected or used by other users of those same social networks, as we have only limited or no control over them. We are therefore not responsible for the use or inappropriate use of the content that our users have contributed via social networks.

Information Security

We have installed reasonable levels of industry-standard technology and operational security to protect all information provided by visitors from misuse, disclosure, alteration or destruction.

Changes to our Privacy Policy

Knowledge Hub, whenever it deems it necessary, reserves the right to modify or rectify this Privacy Statement at any time. We therefore encourage you to periodically review this Privacy Statement so that you can keep up to date with how we are protecting your information.

Visitor enquiries

Whenever our users have any questions or queries, please address them using the ‘Contact Us’ form.